Dispatch Location
All orders are dispatched from Western Australia.

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

Once dispatched, you will receive a confirmation email with tracking details.

Australian Orders
All Australian orders are shipped via Australia Post Express Post.

Shipping costs are calculated at checkout based on weight and destination.

Estimated Delivery Time
Metro areas: 1–3 business days

Regional areas: 2–5 business days

Delivery timeframes are estimates only and may vary depending on Australia Post network conditions or remote location servicing.

International Orders
Most international orders are shipped via Australia Post International (Tracked Service).

Shipping costs are calculated at checkout.

Estimated Delivery Time
Typically 6–14 business days, depending on destination country and customs processing.

If you require FedEx, DHL, or another courier service, please contact us prior to ordering for a freight quotation.

Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs clearance fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Pre-Order Items
If a product is marked as Pre-Order, it will be dispatched within 1–2 business days once stock arrives.

If your order includes both in-stock and pre-order items, the order may be held and shipped together unless otherwise arranged.

Important Information
Please ensure your shipping address and contact details are correct before completing your order.

KFD Group is not responsible for delivery delays caused by:

Incorrect shipping details

Carrier delays

Customs processing

Payment Methods
We accept secure payments via:

PayPal

Stripe (Credit & Debit Cards)