FAQs & Health Safety and Environment

 

FREQUENTLY ASKED QUESTIONS

 

Customer Service

Please contact Customer Service to place orders or for enquiries or concerns.

Telephone (in Australia):

(61-8) 9562 1229 (8.30am to 5.30pm Western Australian Time Mon to Fri)

Please use this number for follow-ups, stock availability, product information, shipping, and any questions.

 

Mail Orders:

Please mail completed order form to:

KFD Group

PO Box 7

Joondalup WA 6919

Please note the following guidelines for mail orders. If it is an urgent order, please call the Customer Service Department for stock availability prior to sending your order. Please allow 24 hours for the processing of your order after we receive it.

 

Special Orders:

We have access to thousands of additional items not listed in our catalogue, please call and speak to a Customer Service representative. We will make every effort to meet all your diving needs. Special orders not listed in this catalogue are not returnable or refundable.

Our website ordering process is not secure, but if you prefer not to order over the Internet you can:

 

Order by Phone:

Fill out the order form & call us at (61-8) 9562 1229. We are ready to assist you at all times. If no one is available at the time of your call, please leave your name and number so that we can call you right back. Once you have left your message we will keep trying until we reach you.

Order by Mail:

Fill out the order form. Add up the cost of your purchases and add the cost of shipping and handling charges. Mail your order with a check, money order.

 

Order by Fax:

Fill out the order form. Add up the cost of your purchases and add the cost of shipping and handling charges. Fax your order with all the appropriate information included as to the method of payment to: Fax (61-8) 9562 1325. Be sure to include a phone number where you can be reached.

 

Order by Email:

Add up the cost of your purchases and add the cost of shipping and handling charges. Email your order with all the appropriate information included as to the method of payment to: kduck@kfd.com.au

 

Be sure to include a phone number where you can be reached.

 

Shipping & Handling

Shipping/Handling charges for delivery inside Australia and outside Australia will be made at cost, and can be individually quoted. We will quote you by email if you request it.

 

Customer Responsibilty

Choose you items carefully as you do not have automatic right to return goods.

Check that your shipping detail are correct ,we accept no responsibilty for lost goods under this circumstance.

Check that your payment details are correct, we reserve the right to recover any bank or finance charges in this case from you the customer.

 

Import Duties and Sales Tax 

Charges imposed by the  importing country are your responsibilty.We advise you contact your Customs department if you are concerned about these possible charges.

 

Return pollcy

 

Items you are not satisfied with,due to incorrect fitting,style or colour is not as you envisioned from online information,can be returned for credit or exchanged if in mint condition. Items must be returned in 14 days and have not been used. Shipping charges are non-refundable. Return and re-shipping charges are at your cost. Custom made,Made to order,special order items can not be returned or exchanged.

 

Payment

We accept Checks and money orders must be paid in Australian dollars only. Schools, libraries and universities may send a purchase order, after which we will send a pro-forma invoice for you to pay. Orders cannot be shipped C.O.D. or on account.

Pricing

Prices are subject to change without notice. We will try to keep them as low as possible, passing the savings on to you, our customers.

 

G.S.T

All prices displayed in the Australian products catalogue exclude GST (10%).

If you have questions, please call (61-8) 9562 1229. We will be glad to help you.

 

 

 

 

 

Table of Contents

 

Work Health and Safety (WHS) Policy............................................................................. 3

 

Anti-discrimination and Equal Employment Opportunity Policy..................................... 4

 

Compliance Evaluation Policy....................................................................................... 5

 

Consultation, Cooperation and Coordination Policy....................................................... 6

 

Contractor Management Policy...................................................................................... 7

 

Drug and Alcohol Policy................................................................................................. 8

 

Emergency Management Policy.................................................................................... 9

 

Environmental Policy................................................................................................... 10

 

Fatigue Management Policy........................................................................................ 11

 

First Aid Policy.............................................................................................................. 12

 

Hazardous Chemicals Management Policy.................................................................. 13

 

Hazardous Manual Tasks Policy.................................................................................... 14

 

Health Surveillance Policy........................................................................................... 15

 

Hearing Protection and Audiometric Testing Policy..................................................... 16

 

Incident Reporting Policy............................................................................................. 17

 

Internet and E-mail Usage Policy................................................................................. 18

 

Legislative Change Policy............................................................................................ 19

 

Management Review Policy......................................................................................... 20

 

Objectives and Targets Policy...................................................................................... 21

 

Personal Protective Equipment (PPE) Policy............................................................... 22

 

Plant and Equipment Policy......................................................................................... 23

 

Privacy Policy - Company............................................................................................. 24

 

Privacy Policy - Worker................................................................................................. 25

 

Purchasing Policy......................................................................................................... 26

 

Records and Document Management Policy............................................................... 27

 

Rehabilitation and Return to Work Policy..................................................................... 28

 

Remote or Isolated Work Policy.................................................................................... 30

 

Reporting Policy........................................................................................................... 31

 

Risk Management Policy.............................................................................................. 32

 

Roles, Responsibilities and Accountabilities Policy...................................................... 33

 

Smoke Free Workplace Policy...................................................................................... 34

 

Stress Policy................................................................................................................. 35

 

Sun Safety Policy......................................................................................................... 36

 

Training, Competency and Awareness Policy............................................................... 37

 

Workplace Bullying Policy............................................................................................ 38

 

Glossary........................................................................................................................ 39

 

Worker Policy Agreement.............................................................................................. 41

 

 

 

 

 

The policies contained in this manual apply to all workers, while they are present in any building, facility or grounds owned, occupied or managed by KFD Group Company irrespective of their employment relationship with KFD Group Company, inclusive of workers, contractors, workers of contractors, volunteers, work experience students or other persons.

 

 

 

The content of this Policy Manual has been aligned with key elements from:

 

AS/NZS 4801

 

OHSAS 18001

 

Work Health and Safety Act 2011

 

Work Health and Safety Regulations 2011

 

 

 

                                                                                                    Work Health and Safety (WHS) Policy

 

KFD Group recognises its moral and legal responsibility to provide a safe and healthy work environment for workers, contractors and workers of contractors, clients and visitors to site.  This commitment extends to ensuring that operations do not place the local community at risk of injury, illness or property damage.

 

Our WHS objective is to actively work towards elimination of injuries and fatalities. “Our target is to remain injury and incident free”.  

 

Responsibilities

 

Management are committed to:

 

Integrating WHS into all aspects of KFD Group operations

Doing everything reasonably practicable to ensure the health, safety and welfare of its workers while they are at work

Compliance with legislative requirements, current industry WHS standards and co-operation with Regulatory bodies, as far as is reasonably practicable

Identifying any hazards in the workplace that may be a risk to health and safety and eliminating or controlling those hazards

Exceeding legislative requirements and aiming for best practice systems of work

Measurable targets to ensure continued improvement reflected in accountability/key performance indicators at all levels

Provision and maintenance of a work environment that is safe and without risks to health

Consultation with workers and other parties to improve decision-making on WHS and environmental matters

Development, implementation and review of written safe work procedures

Distribution and communication of safety information and safe work procedures

Information, training and supervision to workers contractors, clients and visitors to ensure safety

Support and assist workers in effective injury management and rehabilitation

Review and assessment of WHS policies

Workers are expected to:

 

Take reasonable care for the health and safety of themselves and others at work

Co-operate with KFD Group to enable compliance with WHS legal obligations

Participate in consultative arrangements

Assist management to meet WHS targets/key performance indicators

Participate in return to work programs

Comply with all reasonable instructions from managers in relation to health and safety issues at work

Ensure that they know how to use equipment safely and that they use all equipment in a correct manner

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Work Health and Safety: Consultation, Cooperation and Coordination Code of Practice.

 

 

 

 

 

 

 

                                                                                                                             

 

                        Anti-discrimination and Equal Employment Opportunity Policy

 

 

 

 

 

 

 

 

 

 

Aim

 

Discrimination and Harassment are unlawful under State and Federal legislation and KFD Group is committed to the principles of equal employment opportunity and to putting procedures into place to effectively deal with complaints of discrimination and harassment.

 

Policy

 

KFD Group will meet its obligations under the legislation by implementing procedures to ensure that no persons are discriminated against because of the following:

 

Sex

Marital or parental status

Race

Age

Impairment

Religion

Political belief or activity

Trade union/industrial activity

Lawful sexual activity

Pregnancy or breastfeeding

Physical features

Direct or indirect discrimination against someone who is associated with any of the above

 

 

KFD Group will not tolerate unfavourable treatment because of a protected personal characteristic including:

 

Refusing employment

Setting unfair terms of employment

Denying or limiting access to promotion, transfer, performance bonus pay, training or any other benefits

Sacking, retrenchment or demotion

Unreasonable workplace policies/practices that are difficult for an worker to comply with because of their personal characteristic compared to other workers

KFD Group will ensure prompt action, observe the principles of natural justice, is taken if any worker feels they have been discriminated against.

 

Non-compliance with this policy will result in disciplinary action and workers may be legally liable for breaches of State and Federal Anti-discrimination/Equal Opportunity laws.

 

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

Anti-Discrimination Act 1977

 

Equal Opportunity and Human Rights Commission – Information for Employers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to the development and implementation of a WHS Management System and understands the importance of evaluating the WHS Management system to ensure it is effective.

 

Objective

 

KFD Group will establish an annual audit program to identify any areas for improvement and embrace any legal obligations that may arise from inspections undertaken by Regulatory bodies.

 

Policy

 

KFD Group will implement the following:

 

In-house inspections as required

Pre-operational

Daily

Weekly

Monthly

6 monthly

12 monthly

Routine maintenance programs

Internal audits

External audits

Health Surveillance Monitoring where required

Resourcing for Inspections by Regulatory bodies

 

 

Audits to evaluate compliance will be undertaken in line with:

 

Legal obligations

WHS Act & Regulation 2011

KFD Group WHS policies and procedures

AS/NZS 4801: Occupational Health and Safety Management Systems

OHSAS 18001:2007 Occupational Health and Safety Management Systems Requirements

 

 

Results of audits/inspections will be analysed, corrective actions identified and rectified in a timely manner.

 

 

 

Results of audits, inspections and any corrective actions will be communicated to workers and relevant contractors.

 

 

 

Regular meetings will take place with Senior Management to report on progress of Corrective Actions and to identify trends/areas for improvement.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Consultation, Cooperation and Coordination Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WHS legislation requires a Person who conducts a business or undertaking (PCBU) to consult with their workers and other relevant duty holders on matters that will or are likely to directly affect their health and safety. KFD Group recognises the benefits that regular and effective communication/consultation can produce and is committed to fulfilling this duty.

 

 

 

Objective

 

Ensure formal consultation, cooperation and coordination methods are established so workers and other duty holders, such as contractors (and workers of contractors) are aware of health and safety matters relevant to them.

 

Policy

 

KFD Group will establish the following AGREED consultative arrangements in line with State legislative requirements:

 

Health and Safety Committees and regular meetings

Work Groups

Elected Health and Safety Representatives

Regular toolbox/safety meetings with WHS as a standing agenda item

 

 

Further to this, consultation will take place in the following ways:

 

Formal Inductions

Training

Information on hazards and the existing WHS Management System

Emergency Response

WHS meeting minutes displayed

Incident investigation and corrective actions

Results of WHS evaluations including audits, non-conformances

Review of WHS objectives

Safe Work Procedures, Safe Work Method Statements

Risk Assessments, Risk controls and feedback regarding long-term controls

Safety Data Sheets (SDS), product safety sheets, operating manuals etc.

Reporting and keeping records in line with legislative requirements

 

 

KFD Group will make every effort to ensure that the above information will be modified for languages other than English and persons with learning disabilities as relevant.

 

 

 

Consultation will be timely and allow for relevant persons to contribute their views and feedback. Feedback will be considered during hazard identification, risk assessment and implementation of risk controls.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Work Health and Safety: Consultation, Cooperation and Coordination Code of Practice

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Contractor Management Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

All contractors, sub-contractors and workers of contractors, engaged to perform work on KFD Group premises or other nominated locations, are required to comply with relevant Legislation, Standards, Codes of Practice, KFD Group’s health and safety policies, procedures and programs and to maintain current public liability and workers compensation insurance.

 

Objective

 

To incorporate WHS requirements into every stage of contractor selection, approval, work processes and completion.

 

Policy

 

KFD Group will allocate responsibilities as follows:

 

 

 

KFD Group Contract Managers:

Review WHS considerations for job

Review contract to ensure WHS requirements are met, including any additional controls

KFD Group Site Management:

Induction for contractors

Permits to work

Licenses, competencies

Safe Work Method Statements

Hazard identification, risk assessments and risk controls

Supervision

Contractor:

Evidence of WHS management system in place

Evidence of licenses, training and competency to perform work

Development and implementation of Safe Work Method Statements and hazard identification, risk assessments and risk controls

Compliance with above

Compliance with WHS legislation, site rules and participate in government inspections where required

Participate in site WHS/toolbox meetings and site consultative arrangements

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Work Health and Safety: Consultation, Cooperation and Coordination Code of Practice

 

 

 

 

 

 

 

 

 

Drug and Alcohol Policy

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to providing a work environment for its workers, clients and visitors that is safe and without risks to health and safety. The misuse or abuse of alcohol and other drugs represents a significant problem to both PCBUs and workers in terms of workplace incidents/near misses, absenteeism and other individual costs.

 

Objective

 

A work environment in which the safety and performance of workers is not adversely affected by the use of alcohol or other drugs.

 

Policy

 

Workers must not perform work duties under the influence of alcohol or any other drug, except where the drug is legally prescribed by a registered medical practitioner for the purposes of treating a medical condition.

 

Work duties include:

 

Presenting at the workplace or off-site job

Operating plant or equipment

Use of company vehicles

 

 

Where a worker is on prescribed medication that may impair their judgement or performance, they must notify their supervisor and work will be modified to accommodate impairment.

 

 

 

Possession of, use, distribution or sale of alcoholic beverages or illegal drugs on the premises of KFD Group, is not allowed.

 

 

 

On occasion, KFD Group will host social functions, where the Managing Director may permit limited alcohol consumption. At these functions, people must always remember they are representing KFD Group and must conduct themselves in an appropriate manner.

 

 

 

Where a worker presents for duty and appears not to be in a fit state to carry out their normal duties KFD Group reserves the right to remove the worker from the work site and seek advice from a medical practitioner on the worker's fitness for duty.

 

 

 

Supervisors and workers are obliged to ensure that no person commences or continues duty if that person appears affected by alcohol, illegal drugs or medication that may lead to a health and safety risk.

 

 

 

Confidentiality is to be strictly observed in these matters.

 

 

 

A breach of this policy will lead to disciplinary action and may result in the termination of employment.

 

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group has an obligation to provide and maintain a safe environment for all people at the workplace, whether they are workers or not. KFD Group is committed to the development of an Emergency Management Plan (EMP) to ensure an effective response to an emergency.

 

Policy

 

KFD Group will determine likely emergency situations and develop and implement an EMP for action in the event of an incident or situation that could pose a threat to life, health or property. Including:

 

Fire and/or explosion

Dangerous chemical release

Medical Emergency

Bomb Threats

Violence or Robbery

Other relevant matters based on the nature of the work, hazards, size and location and number and composition of persons at the workplace

The EMP will ensure the health and safety of persons by including the following:

 

Written instructions to ensure emergency service organisations are contacted at the earliest opportunity

Written instructions for specific emergencies

Site Plan displayed and accessible to all persons on site

Evacuation procedures and assembly points clearly marked

Alert /Warning Alarms/Systems

Emergency Exits well lit and clear of obstructions

Fire Protection that is accessible and in working order

SDS for all chemicals accessible and current

Trained First Aid personnel and First Aid equipment

Roles/Responsibilities, such Area Wardens

Specialised training

Specific procedures for mobility impaired persons

Contact details for Emergency Services

Reliable and functional communication equipment

Instructions for notifying relevant Authorities

Involvement with Emergency Response Organisations and neighbours as relevant

 

 

The EMP will be reviewed and tested at least every 3 months to ensure its effectiveness.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

Environmental Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group is committed to conducting our business in an environmentally aware and responsible manner.  We seek the co-operation of our workers and business partners in ensuring our organisational practices are conducted with minimal environmental impact.

 

Objective

 

To work with workers, contractors, visitors and business partners to achieve compatibility between economic development and the maintenance of the environment to minimise harm.

 

Policy

 

KFD Group will endeavour to minimise impact on the following:

 

Atmospheric emissions

Site contamination and spills

Noise Emission

Damage to flora and fauna

Storm water management

Unnecessary energy consumption

 

 

To fulfil this commitment, KFD Group, will observe all environment laws and promote environmental awareness among all workers to increase understanding of environmental matters.

 

KFD Group will actively take part in the following:

 

Assess Eco-footprint to identify environmental impacts and move towards more sustainable practices

Identify waste streams and options for effective waste management

Improve purchasing (buy recycled materials, reduce waste, use less harmful/volatile chemicals)

Improve storage (reduce quantity, waste and spills, reduce odours by keeping containers closed)

Conserve energy (eco-friendly lights, turn lights off, emergency efficient equipment, greener fuel sources – such as LPG and methane)

Conserve water (install water saving accessories, repair leaks)

Preserve waterways (clearly mark and protect storm water drains)

Emergency planning and spill response

Seek appropriate licenses/permits from State Environmental Protection Agencies and other relevant Authorities

Improve education/awareness

Notify relevant authority in the event of a major environmental impact

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

EPA Victoria – ECO footprint – Managing Impact on the Environment

 

EPA Victoria – Sustainable Business and Industry

 

WorkSafe Victoria – Sample Environmental Policy

 

 

 

 

 

 

 

 

 

KFD Group is committed to protecting the health, safety and welfare of our workers. We believe that fatigue can cause the potential for fatalities or serious injuries to workers, contractors, visitors or members of the public and as such, are committed to the effective management of fatigue risks.

 

 

 

Objective

 

To identify and reduce risks in relation to fatigue and to provide adequate resourcing to prevent fatalities, injury or illness caused by fatigue.

 

 

 

Policy

 

KFD Group will:

 

Develop and implement a documented Fatigue Management Plan (FMP) in the following situations:

Overnight shifts

Potential for extended shifts

Worker shifts that could exceed 48 hours in a consecutive 5 day period (including unplanned, on-call or emergency work)

Workers do not have a minimum of 2 days in a row without working in any 7 day period

Where fatigue has been identified as a potential health and safety risk

FMP will be developed in consultation with relevant persons and include the following:

Allocation of responsible persons

Allocation of resources (including financial and personnel) to implement FMP

Identification of risk factors for fatigue. Including:

Mental / physical demands of work

Work schedules and planning

Environmental factors

Commute times

Work/home life balance / constraints

Existing health conditions that may contribute to fatigue

Assessment of risk

Development and implementation of suitable controls

Training for all relevant persons in importance and use of controls

Review of exposure standards and PPE requirements for extended work times

Review and audit of controls

Adequacy of the FMP will be reviewed every 6 months, or if an incident or near miss occurs in relation to fatigue. The FMP will then monitored and reviewed accordingly

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

NSW Government (2009) Fatigue Management Plans: A practical guide to developing and implementing Fatigue Management Plans for the NSW Mining and Extractions Industries.

 

 

 

 

 

                                                                                                                            

 

First Aid Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

First aid is the provision of initial care for an illness or injury and generally consists of a series of simple and in some cases, potentially life-saving techniques that can be done with minimal equipment. KFD Group has a moral and legal obligation to provide first aid services to workers, contractors and visitors.

 

Aim

 

To minimise the negative effects of an incident/injury by providing First Aid resources and trained First Aid Officers (FAO’s).

 

Policy

 

KFD Groupwillensure the provision of a prompt, coordinated First Aid response in the following ways:

 

Meet and/or exceed legislative requirements

Identify and assess the potential for an injury/incident occurring by:

Observing tasks/work performed/work environment

Consulting with workers/Health and Safety Representatives/Officers

Reviewing near misses and past injury reports

Reviewing SDS for hazardous chemicals

Other means as necessary

Determine suitable resources based on the nature of the work, hazards, size and location and number and composition of persons at the workplace

Specify minimum requirements based on risk. For example:

Type, contents and number of kits

Number and location of FAO (including remote locations)

Provision of First Aid rooms and specialist kits

Advertise location of First Aid Kits, Rooms

Advertise location and contact details for FAO’s

Regularly audit contents of kits and contact details

Document all treatment, injuries and illness

Appointing, training and replacing FAO as required

Ensure FAO’s:

Receive adequate training from Registered Training Organisation

Able to perform First Aid duties

Willing to provide First Aid treatment as required

 

 

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

St John’s Ambulance – First Aid Information

 

 

 

 

 

 

 

 

 

Hazardous Chemicals Management Policy

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group is committed to providing a safe environment for workers, contractors, visitors, members of the public and the environment in relation to hazardous chemicals.

 

Objective

 

KFD Group will ensure that hazards associated with the use, handling, generating, storage and disposal of hazardous chemicals are identified, assessed and controlled as far as reasonable.

 

Policy

 

KFD Group will ensure a systematic approach to managing health and safety risks associated with hazardous chemicals. Consideration will be given to the properties of the chemicals, physical reactions and health effects, nature of work and other plant or structures that may cause adverse reactions with the hazardous chemicals.

 

 

 

KFD Group will implement a system to manage all hazardous chemicals to include:

 

Register of hazardous chemicals

Legislative requirements for quantities:

Manifest

Placarding

Consultative approach to risk assessments

Suitable storage facilities

Substitution with less hazardous chemicals where possible

Access to Information:

Correct Labelling

SDS (accessible and current – within 5 year issue date)

Safe Work Instructions

Results of risk assessments

Training and Supervision

Responsible persons

Health monitoring

Suitable Personal Protective Equipment

Regular audits of system

 

 

KFD Group will ensure risk controls are reviewed if there are changes to SDS, health monitoring results indicate exposure, atmospheric monitoring reveals concentrations have exceeded the exposure standard for the chemicals and at least every 5 years.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) Managing Risks of Hazardous Chemicals in the Workplace: Code of Practice

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

Hazardous Manual Tasks Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to preventing injuries caused by manual tasks through the identification of hazardous manual tasks and implementation of suitable risk controls.

 

Objective

 

KFD Group will endeavour to eliminate or reduce the number and severity of injuries caused by hazardous manual tasks by implementing procedures to manage hazards and the associated risks arising from hazardous manual tasks. 

 

Policy

 

KFD Group will take a consultative approach to manage risk associated with hazardous manual tasks. Steps include:

 

Identifying hazardous manual handling tasks:

 

Discomfort surveys

Observing tasks

Breaking tasks down where required

Seeking worker input

Hazardous tasks can include use of force (high or sudden, repetitive, or sustained), repetitive movement and sustained or awkward postures

If risk is well known and controls are generally accepted and available, a risk assessment will not be undertaken

If a risk assessment is required, it will be documented and take the following risk factors into account:

Duration and frequency

Forces exerted

Sources of risk (such as layout of workplace, loads, tools, systems of work, environment)

Implement controls using a hierarchy of controls. Example:

Eliminate task

Substitute for less hazardous options

Isolate persons from risk

Use engineering controls

Develop procedures and administrative controls

Provide Information, training and instruction

Review risk controls whenever:

Control is no longer effective

Before any change likely to introduce new or different hazards that current controls will not adequately address

A new hazard or risk is identified

Results of consultation indicate a review is needed

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Hazardous Manual Tasks: Code of Practice

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

Health Surveillance Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group acknowledges that it has specific obligations under WHS legislation to undertake Health Surveillance if workers may be exposed to hazardous chemicals and processes which have the potential to result in disease or adverse health effects upon exposure. Occupational health hazards requiring Health Surveillance may include, but are not limited to: noise, hazardous chemicals, dangerous goods, fumes, dusts, gases and pathogens.

 

 

 

Aim

 

To reduce the risk to workers from adverse exposure to physical hazards and hazardous chemicals, by providing a framework to conduct and monitor Health Surveillance in the workplace.

 

 

 

Policy

 

KFD Group will ensure that Health Surveillance is carried out if:

 

A worker is carrying out on-going work using, handling or storing hazardous chemicals and there is a significant risk to the worker’s health because of exposure to a designated hazardous chemical, as described in the WHS Regulation 2011

If valid techniques are available to detect the effect on the worker’s health or a valid way of determining biological exposure to the hazardous chemical is available and it is uncertain, on reasonable grounds whether the exposure to the hazardous chemical has resulted in the biological exposure standard being exceeded

If it identified that workers may be exposed to noise levels in excess of the relevant Exposure Standard.

The following tasks will form the framework to identify the need to conduct Health Surveillance and the process involved with the conduct and monitoring of Health Surveillance:

 

Identification of situations where a worker may have on-going exposure to hazardous chemicals and/or hazardous processes that may have a negative impact on their health

Assessment of the extent of the risk associated with the work

Establishment of control measures using the hierarchy of controls

Establishment of a process for monitoring the health of workers, as per the relevant WHS Legislation and Australian Standard

Regular consultation with workers who are required to participate in Health Surveillance, or who work in situations where their health may be negatively affected by on-going work with hazardous chemicals and/or processes

Documented systems to monitor and evaluate the effectiveness of the risk control measures.

References:

 

WHS Act 2011

 

WHS Regulation 2011

 

SafeWork Australia (2011) Managing Risks of Hazardous Chemicals in the Workplace: Code of Practice

 

Guidelines for Health Surveillance [NOHSC: 7039(1995)]

 

 

 

 

 

                                                                                                                            

 

Hearing Protection and Audiometric Testing Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group acknowledges that it has specific obligations under WHS legislation to manage the risks of hearing loss associated with exposure to noise at the workplace.

 

 

 

Aim:

 

To assist KFD Group to comply with relevant WHS legislation, including Codes of Practice in respect to Hearing Protection and Audiometric Testing by having systems in place to:

 

Ensure the noise a worker is exposed to at the workplace does not exceed the Exposure Standard for noise of 85dB averaged over eight (8) hours

Provide audiometric testing to a worker who is frequently required to use personal hearing protectors to protect the worker from hearing loss associated with noise that exceeds the exposure standard.

 

 

Policy

 

The following tasks will form the framework to identify and mitigate risks in respect of noise and hearing loss:

 

Identification of situations where a worker may be exposed to noise exceeding the Exposure Standard

Assessment of the extent of the risk associated with the work in respect of hearing loss

Establishment of noise monitoring systems and interpretation of noise monitoring results

Establishment of control measures using the hierarchy of controls

Regular consultation with workers who are exposed to noise at the workplace

Documented systems to monitor and evaluate the effectiveness of the risk control measures.

 

 

A noise assessment should be done by a competent person in accordance with the legislative requirements of the Code of Practice and the procedures outlined in the relevant Australian Standard.

 

 

 

If Audiometric testing is required it will be carried out in accordance with the requirements of the WHS legislation, including the Code of Practice: Managing Noise and the Prevention of Hearing Loss in the Workplace.

 

 

 

The personal information of individual workers, including medical reports and Audiometric Testing results will remain confidential at all times between the relevant senior manager and the individual worker. Workers will be given the results of Audiometric Testing accompanied by a written explanation of the meaning and implications.

 

 

 

References:

 

WHS Act 2011

 

WHS Regulation 2011

 

Code of Practice: Managing Noise and the Prevention of Hearing Loss in the Workplace

 

AS/NZS 1269.1 Measurement and assessment of noise immission and exposure

 

 

 

 

 

 

 

                                                                                                                            

 

Incident Reporting Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to reducing the impact and severity of incidents in the workplace.

 

Objective

 

KFD Group will identify and record all WHS incidents, whether or not these cause injury or damage, to ensure potential for harm is minimised and to prevent recurrence.

 

Policy

 

An incident can include injury, illness, fatality, near miss or dangerous occurrence.

 

KFD Groupwillensure the provision of coordinated Incident reporting by implementing documented procedures for:

 

Emergency Response and harm minimisation action

Notification to relevant Authorities for serious incidents/dangerous occurrence

Incident reporting

Responsible persons

Incident investigation

Consultation with relevant persons (confidential where applicable)

Identification of root causes

Corrective and Preventative Actions

Review of effectiveness of corrective/preventative actions

Regular review of all incidents to identify any trends

Report and action identified trends

Meet legislative requirements for record keeping

Comprehensive Incident Reporting and Incident Investigation forms will be provided.

 

 

 

References:

 

WHS Accident Compensation Legislation

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

                                                                                                                             

 

Internet and E-mail Usage Policy

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group relies on Internet and Electronic Mail (Email) to increase our efficiency and enhance communication. Workers are requested to use good judgement and integrity when using the services provided by KFD Group. Abuse of the Internet and Email system can lead to threats to company security, privacy of staff and legal liabilities.

 

Objective

 

KFD Group has an obligation to record incidents and notify serious incidents and dangerous occurrences as prescribed in WHS legislation. KFD Group has a system in place to identify and record all WHS incidents, whether or not these cause injury or damage, to ensure potential for harm is minimised and to reduce the potential for recurrence.

 

Policy

 

This policy is to be implemented in conjunction with Anti-discrimination and Harassment, and Code of Conduct Policies at KFD Group.

 

Administrators have access to everything on the computer network, even when passwords are used. All emails, sent and received, remain the property of KFD Group.

 

The following activities are prohibited when using Internet and Email services provided by KFD Group:

 

Promoting personal, business and commercial gain not related to KFD Group

Sending/receiving or accessing illegal or offensive materials (including pornography, profanity, violent, or other materials that constitute harassment under the Human Rights and Equal Opportunity Commission)

Any materials that violate copyright laws

Anything that interferes with ability of others to perform their work duties

Sending/uploading sensitive information under Freedom of Information Act

Chain letters, anonymous messages (threatening or otherwise)

Downloading files without the express permission of Management/IT

If a worker receives prohibited materials, they must:

 

Inform Management

Reply to sender to inform them of the breach of company policy and ask that no further such material is to be sent

 

 

KFD Group randomly monitors Internet and Email activities. Evidence of misuse will be recorded and reported to Management.

 

Any worker who does not comply with this policy will be subject to disciplinary action and possible termination of employment.

 

 

 

References:

 

WHS Act and Regulations 2011

 

Australian Government – Office of Privacy Commissioner – Guidelines on Workplace Email, Web Browsing and Privacy

 

 

 

 

 

 

 

                                                                                                                            

 

Legislative Change Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to providing a safe and healthy workplace for workers, contractors and visitors that embraces opportunities to improve knowledge about new legislation and best practice solutions.

 

Objective

 

KFD Group will proactively seek out advice, education and industrial knowledge to foster continual improvement in WHS systems and updates of relevant legislation.

 

Policy

 

KFD Group will endeavour to manage legislative change by:

 

Assigning responsibilities for researching legislative changes with State and Federal Authorities

Participate in learning opportunities such as information sessions provided by Industry Stakeholder Groups, Unions, and relevant Authorities

Seek advice from suitably qualified persons where required (such as Occupational Consultants)

Attending conferences, trade shows etc. where possible

Ensuring refresher training is undertaken where required

Liaising with local Authorities as required

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

                                                                                                                            

 

Management Review Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group recognises the importance of reviewing the adequacy and effectiveness of the WHS Management System and objectives to identify opportunities for improvement.

 

Objective

 

Establish a Management Committee to review the WHS Management System and identify areas for improvement.

 

Policy

 

Management meetings will be held at regular intervals and will include the following agenda items:

 

Review of internal and external audit results, inspection and other compliance programs

Evaluation of legal compliance issues

Results of participation and consultation from all levels - management, workers and contractors

Performance evaluation of the WHS management system and objectives

Status of incident reports, investigations, corrective and preventive actions

Communication from interested parties, complaints - action taken status and suggestions

Management of change

Corrective Actions, Accountability and Timeframes

Follow-up on previous management reviews

 

 

Meeting intervals/timeframes will be determined on a risk basis.

 

Meeting minutes will be recorded and results of these will be provided to Senior Management/ Directors/ Board Members.

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

                                                                                                                            

 

Objectives and Targets Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is dedicated to providing a workplace that is free of injury and illness and promotes a culture of safety first. KFD Group is committed to making WHS an integral part of decision making in all operations.

 

KFD Group will measure objectives based on the following:

 

Reduction in Lost Time Injury rate annually

Reduction in Lost Time Injury – average days lost

Inspections/audits competed within specified timeframes

Corrective Actions completed within specified timeframes

Legislative Requirements met

Emergency Management Plan practices undertaken within specified timeframes

Worker satisfaction survey

Review of consultative arrangements

Performance targets will be set specific to the workplace and incorporated into Position Descriptions and Performance Evaluation for individuals and organisation.

 

 

 

References:

 

WHS Act and Regulations 2011

 

 

 

 

 

                                                                                                                             

 

Personal Protective Equipment (PPE) Policy

 

 

 

 

 

 

 

 

 

 

The purpose of PPE is to protect the workers of KFD Group from exposure to workplace hazards. KFD Group will provide workers with suitable PPE for the site or where required for certain tasks at no cost to the worker.

 

PPE is not a substitute for more effective controls and it will only be considered when other means of protection are not reasonably practicable.

 

Objective

 

KFD Group will endeavour to provide protection from workplace hazards by developing a system to manage the selection, use and maintenance of PPE where required.

 

Policy

 

KFD Group will:

 

Ensure PPE is suitable with regard to:

Nature of the work

Hazards associated with work

Suitable size and fit

Reasonably comfortable to wear for type of task and intended duration of task

Maintained, repaired and replace to ensure it remains effective in minimising risk to workers

Select quality PPE to meet legislative requirements and relevant Australian Standards

Provide training, guidance, and assistance to supervisors and workers on the proper selection, use, care, and cleaning of approved PPE

Develop and make accessible, instructions for selection, use, maintenance, cleaning of PPE

Clearly designate areas where PPE is required and display signs

Periodically re-evaluate the suitability of previously selected PPE

Develop a system to inspect PPE to ensure it is clean, hygienic and in good working order

Conduct inspection and checks as required to ensure PPE is being used by workers

Review, update and conduct PPE suitability assessments whenever

A job changes

New equipment is used

There has been an incident

A supervisor, worker or Health and Safety Representative requests it

Or at least every year

Maintain records on PPE assignments and training

 

 

 Workers of KFD Group are required to wear PPE as instructed, not misuse or deliberately damage PPE, and inform management of any damage, defect or contamination of PPE that may render the PPE unusable.

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

                                                                                                                            

 

Plant and Equipment Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group recognises its responsibility to provide and maintain a safe workplace, including the identification of hazards and control of risks associated with plant.

 

Objective

 

KFD Group will take a consultative approach to ensure risks associated with plant, whether owned, leased or hired, are eliminated or reduced as far as practicable, and injuries to workers, contractors and visitors are minimised.

 

Policy

 

KFD Group will endeavour to prevent injury and eliminate hazards associated with plant by ensuring:

 

No plant is bought onto site and commissioned unless health and safety risks are controlled

Plant is installed/commissioned by competent persons and risks during these activities are monitored

Plant is used only for its designed purpose unless an assessment has been carried out by a competent person for any other proposed use

Plant complies with WHS legislative requirements for guarding, operator controls, cleaning, maintenance and testing and other requirements as required

A documented system is developed and implemented to identify hazards, conduct risk assessments where required, and select suitable controls for installation, commission, use, cleaning/maintenance and decommission/dismantling. Risk controls will be selected following a hierarchy of control:

Elimination

Substitution

Engineering Controls

Isolation

Administrative Controls

Safe work procedures

Adequate training, information, instruction and supervision as required

All persons obtain Licences to Perform High Risk Tasks where required

Risk controls are reviewed whenever:

Control is no longer effective

Before any change likely to introduce new or different hazards that current controls will not adequately address

A new hazard or risk is identified

Results of consultation indicate a review is needed

Where requested by workers or Health and Safety Representative

As per manufacturer’s instructions

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

AS 4024 Series, 2006 – Safety of Machinery

 

 

 

 

 

 

 

                                                                                                                            

 

Privacy Policy - Company

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group is committed to the protection of personal privacy. Our commitment to privacy is demonstrated by our adhering to the 10 National Privacy Principles as outlined in the 1988 Privacy Act.

 

The personal information we collect is for the administration of providing you with our goods and services and to enhance and develop our relationship with you. The information we collect typically consists of contact details and job title or position.

 

Policy

 

KFD Group will collect only information that is relevant and necessary and will collect the information in an unobtrusive manner. The information will not be used for any purpose other than that for which it was collected. From time to time we may need to disclose your information to service providers, agents, contractors and strategic partners to help us provide and market our services to you. If we do this we require these parties to protect your information the same way we do.

 

You are not required to provide us with any personal information when dealing with us. However, you need to be aware we may not be able to notify you in the event of any product recalls, or any product delivery issues.

 

KFD Group will use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.

 

The Internet is not a secure environment. If someone sends us information, including their email address, via the Internet, it is sent at their own risk.

 

People have a right to access the personal information KFD Group holds about them. Please contact us to ask for access to this information or if you have a complaint concerning the privacy of your information. For more information about our approach to privacy please contact us at:

 

KFD Group: kduck@kfd.com.au

 

 

 

Company address: PO Box 7 Joondalup BC 6919 Perth Western Australia

 

 

 

Privacy Officer: Fiona

 

 

 

 

 

 

 

Reference:

 

Commonwealth Privacy Act 1988

 

 

 

 

 

 

 

                                                                                                                            

 

Privacy Policy - Worker

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Aim

 

KFD Group is committed to the protection of personal privacy.

 

Our commitment to privacy will be demonstrated by our adhering to the 10 National Privacy Principles as outlined in the 1988 Privacy Act.

 

Policy

 

KFD Group will only collect information that is relevant and necessary. The information will be collected in an unobtrusive manner directly from workers. We will also collect information from referees in the initial hiring phase of employment.

 

Applicants for positions

 

Applicants will be asked to provide certain personal details. They will at no stage be obliged to provide details. However, omission of certain details may mean we are unable to assess their suitability for the job.

 

Information held will only be used to assess applicant’s suitability to the position. It is required so that we can organise remuneration and so we can provide appropriate care should you fall ill at work. The information will not be used for any purpose other than that for which it was collected and will only be disclosed to our insurers, the relevant banking institutions, and government bodies.

 

Workers

 

The information held for each worker will be as follows: name, date of birth, address, career details, references, tax file number, bank account details, any medical conditions or allergies, any other details relevant to the position.

 

Workers will at all times be allowed access to their file, which holds the personal information KFD Group holds. We will endeavour to always hold accurate, up to date and complete information. Should workers find any errors, or need to update their personal details they will be able to have the information corrected.

 

Worker files are to be kept locked to ensure confidentiality.

 

Should workers have any complaints about the privacy of their personal information discussions can be held with the General Manager.

 

 

 

 

 

Reference:

 

Commonwealth Privacy Act 1988

 

 

 

 

 

 

 

                                                                                                                             

 

Purchasing Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The most effective way of reducing risks to health and safety in the workplace is through elimination. KFD Group is committed to eliminating hazards before they are introduced into the workplace by the implementation of a WHS purchasing policy.

 

Objective

 

KFD Group will ensure suitable consideration is given when purchasing equipment, materials, facilities, chemicals or contractors, which may have an adverse impact on health and safety.

 

Policy

 

KFD Group will implement a purchasing policy that incorporates the following:

 

Specific guidelines for any person who purchases, leases or hires goods and services

Training provided for any person responsible for the above

Consideration of the following:

Consultation

Specify WHS requirements with supplier before purchasing

Determine WHS risks

Conduct risk assessments

Obtain WHS information, manuals, instructions, design specifications

Compliance with legislation, Australian Standards etc

Worker capability/training/licensing requirements

Appropriate risk control strategies in place for use, transport and storage

Choosing best practice/least hazardous options

Review purchased item prior to accepting admission into workplace

Adequate documentation/records are kept

Documentation for the hiring of contractors or labour hire workers must include reference to site specific WHS risk, provision for WHS inductions, and records for the review of WHS performance

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

                                                                                                                            

 

Records and Document Management Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to the provision of a written WHS management system and keeping records that meet legislative requirements.

 

Objective

 

To provide direction for the implementation of WHS document and record control at KFD Group to ensure all legislative requirements are met and that all persons are using the latest WHS documentation.

 

Policy

 

KFD Group will establish the following for the generation and management of WHS documents and records:

 

Create an administration system (such as TRIM files) to contain documents

Create a record control register to capture the following information:

TRIM (or other file system) number

Document number

Document title

Initial issue date

Current version number

Current version issue date

Next review date

Responsible officer

 

 

All printed documents are considered uncontrolled.

 

 

 

The documents are to be approved by the Managing Director and only nominated people shall have the authority to create and modify documents.

 

 

 

External documents such as Law Guides, Standards and Legislation are controlled through subscription to on-line databases, which maintain up-to date versions of all documents.

 

 

 

Health and safety records are controlled in accordance legislative requirements. Nominated persons shall have responsibility for holding, storing, retaining and disposition of WHS related records.

 

 

 

KFD Group will ensure records are kept in line with specific legislative requirements for health monitoring data, injury records, Safe Work Method Statements, Notifiable Incidents and other specified matters. Records will be kept for the required timeframe and will be accessible for review by Regulatory bodies and/or Health and Safety Representatives as appropriate.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

Rehabilitation and Return to Work Policy

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group believes that its workers are KFD Group’s greatest assets. KFD Group is committed to assisting injured workers to return to work as soon as medically appropriate and work with the medical community to help injured workers regain quality of life.

 

 

 

Objective

 

KFD Group will develop a program to ensure injured workers return to work in a timely and safe manner.

 

 

 

Policy

 

KFD Group will undertake the following in the case of a workplace injury:

 

Ensure the injured worker’s right to confidentiality of medical information

Ensure that no information will be used to discriminate against the injured worker

Nominate a Return to Work (RTW) Coordinator who has

Authority and time to adequately consult, liaise and make decisions with the relevant parties, subject to this policy and procedure

Ability to communicate across cultures, including ethnicity, gender and age,

No function in the role of a claims manager

Has required training (two day RTW Coordinator training (approved by State Authority) within three months of their appointment

Commence as soon as possible after the likely time off work is known

Be based on the advice of the worker’s own treating health practitioner/doctor, and the occupational rehabilitation provider

Be developed with regard to the health and safety of co-workers

Be developed in adherence to the risk management plan

Be in compliance with the relevant legislation and agreed consultation procedures

Be written using the Return to Work plan agreed format and provided to the worker and their health care provider

Be regularly evaluated, monitored and updated by the RTW Group

Establish a return to work group, which will comprise the RTW coordinator, the injured worker (where medically able), the Health and Safety Representative and the union delegates

Ensure RTW plans are completed within the legal timeframes

RTW plans will:

 

 

KFD Group will ensure the workers early return to work where it is safe to do so. Options for a RTW plan shall be in accordance with the following preferred order:

 

Original duties within work area/shift, with modification of workstation and equipment where required

Modified duties, hours, and/or work area

Alternative duties with appropriate training

Retraining or further training and/or education

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

Rehabilitation and Return to Work Policy - Continued

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Workers of KFD Group must participate in RTW by:

 

Obtaining appropriate medical treatment

For work related injuries, obtain a Medical Certificate from their treating medical practitioner and provide appropriate workers compensation forms and documentation

Contacting the PCBU as soon as possible after injury/illness

Maintaining communication

Assisting to identify suitable modified duties

Accepting modified duties where agreed/reasonable

Actively participating in return to work plans

 

 

KFD Group will:

 

Maintain a register of acceptable modified duties

Make offers for modified duties in writing and provide these to the injured worker and healthcare practitioner. Written offers will be made using the State Authority approved Offer of Suitable Employment forms

Not terminate the employment of an injured worker by reason of their injury or reasons that include their injury

Educate workers in relation to the causes of the injury and subsequent risk controls

Keep records as required by State Authority

Display an “If you are injured” (or similar) poster for workers

Ensure all workers are aware of responsibilities and rights in relation to RTW through training and education

Manage disputes through agreed procedures and legislative requirements

 

 

References:

 

COMCARE Safety, Rehabilitation and Compensation Act 1988

 

COMCARE Safety, Rehabilitation and Compensation Regulations 2002

 

 

 

 

 

 

 

                                                                                                                            

 

Remote or Isolated Work Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group has an obligation to manage risks to health and safety for their workers, including remote or isolated workers. Remote or isolated workers include those workers who may not have the adequate assistance from rescue or emergency service workers or medical treatments whilst performing duties for KFD Group.

 

Aim

 

KFD Group is committed to the development of a system to ensure an effective risk management for workers who may be at increased risk with working remotely or in isolation.

 

Policy

 

KFD Group will develop a system to:

 

Identify persons/tasks working remotely or in isolation.

Assess the risk to persons working remotely or in isolation. Consideration will be given to the following:

Duration of task

Time

Existing communication systems

Location

Proximity to medical treatment facilities and emergency responders

Nature of work

Skills and Experience of workers

Suitable controls will be selected for remote/isolated workers:

Reducing time spent working remotely/in isolation wherever possible

Develop list of tasks that are considered too risky for working in isolation

Provision of effective and functional communication equipment

Provision of distress alarms/beacons or other equipment as necessary

Mobile phones

GPS locators

Reporting /checking-in procedures

Other equipment specific to the tasks as required.

All controls will be reviewed whenever:

Control is no longer effective

Before any change likely to introduce new or different hazards that current controls will not adequately address

A new hazard or risk is identified

Results of consultation indicate a review is needed

Requested by workers or Health and Safety Representative

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Managing the work environment and facilities: Code of Practice

 

 

 

 

 

 

 

                                                                                                                             

 

Reporting Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to the provision of a functional and effective WHS management system and as such, understands the value in seeking feedback on certain elements of this.

 

Objective

 

To provide direction for nominated persons to provide feedback via reports submitted to Senior Management on selected WHS management system elements.

 

Policy

 

KFD Group will select nominated persons to report on the following:

 

Legislative:

 

Injury reporting

Notifiable incidents

Health Monitoring

Other legislated matters as relevant (such as Asbestos Removal Process, Plant registration etc)

Reviews of risk controls

Consultative arrangements

 

 

Non-legislative:

 

WHS performance

Results of audits

Incident reports and investigation

Corrective Actions

Lost Time Injuries rates and times

Return to Work statistics

Hazard Identification

Risk Assessments

Safe Work Method Statements

Preventative actions

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

                                                 Risk Management Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Risk is inherent in all KFD Group functions. All KFD Group personnel are responsible for managing the risks that relate to their particular area of work. Risks should be managed in a way that derives the best outcomes for KFD Group and its stakeholders.

 

Objective

 

To embed principles of effective risk management into existing practices all levels of the organisation.

 

Policy

 

The following structure for risk management will apply:

 

Where specific Regulations require certain controls, KFD Group will ensure compliance with those matters

In consultation with relevant persons (including Duty Holders/Contractors):

 

Hazard Identification:

Identify reasonably foreseeable hazards that may pose risks to health and safety

Manage risk

Where risk cannot be eliminated, it will be minimised so far as is reasonably practicable

Evaluate risks where required

Compare estimated levels of risk against pre-established criteria (such as a risk matrix) and consider the balance between potential benefits and adverse outcomes

Implement risk controls

Selection of controls will follow a hierarchy:

Substitution with less hazardous options

Isolate persons from the hazards

Use of engineering controls

Where risk still remains:

Implement administrative controls

Where risk still remains:

Use of Personal Protective Equipment

Any one or combination of these controls will be used as appropriate.

All controls must be fit for purpose, suitable for the nature and duration of task and installed, set-up and used correctly

Risk controls will be reviewed whenever:

Control is no longer effective

Before any change likely to introduce new or different hazards that current controls will not adequately address

A new hazard or risk is identified

Results of consultation indicate a review is needed

Where requested by workers or Health and Safety Representative

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

                                                                                                                             

 

Roles, Responsibilities and Accountabilities Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Successfully managing health and safety in the workplace relies on commitment, consultation and co-operation. Everyone in the workplace needs to understand the need for health and safety, what their role is in making the workplace safer, and how they can fulfill their responsibilities and duties

 

Policy

 

KFD Group allocates the following responsibilities:

 

PCBU – Officer (Board Member, Managing Director or other):

 

Approval of WHS documentation

Communication of WHS policies and objectives

WHS Leadership

Allocating sufficient WHS resources

Reviewing WHS performance

Providing direction for increasing WHS performance

Establishing and promoting a WHS culture

Legal obligations to provide and maintain a safe workplace

PCBU - Management:

 

Integration of WHS into all decision making

Consult with workers and other duty holders/contractors

Plan, develop, implement, monitor and review WHS policies and programs

Control risks

Support WHS Committees

Provide WHS Communication

Discuss WHS at toolbox meetings

Identify training needs and enable training as required

Reporting and recording

Liaise with relevant Regulatory Authorities

Legal obligations to provide and maintain a safe workplace

All workers:

 

Comply with WHS policies, procedures and programs

Work in a manner that is safe and does not create risks to themselves or others

Report and assist to rectify hazards

Participate in consultative arrangements

Legal obligations to not endanger others by their acts or omissions

WHS Committees

 

Develop, monitor and review WHS policies and procedures

Monitor and report on WHS performance

Monitor changes in legislation

Review Corrective Actions

Provide WHS information to workers

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

                                                                                                                            

 

Smoke Free Workplace Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Under Work Health and Safety legislation a PCBU must ensure that the working environment is safe and without risks to health. Smoking and passive smoking pose serious health risks therefore KFD Group is committed to providing a smoke-free work environment.

 

Objective

 

To achieve a smoke-free workplace to protect all workers, contractors and visitors from the effects of environmental cigarette smoke.

 

Policy

 

Smoking is prohibited on the premises including:

 

Enclosed or partially enclosed areas

Any area that is within 4 metres of where food is being prepared

Any vehicles belonging to KFD Group

Near doorways, windows or vent ducts

Within 4 metres of any entrance to a building

 

 

Persons who wish to smoke during work hours must only do so outside the workplace and in their scheduled breaks or other approved times.

 

It is recognised that while this initiative will provide a positive benefit to all workers, some workers may have difficulty in adjusting, particularly those whose smoking habit is a long-standing one. It should be noted that smokers are being asked to restrict their smoking in the workplace rather than stop smoking altogether. Every effort will be made to assist smokers to adapt to working conditions under this policy.

 

KFD Group may promote quit programs, provide assistance with advice and information to quit smoking.

 

Adherence to this policy is a condition of employment. Workers who breach this policy will face disciplinary action and in some cases, prosecution under the State Tobacco Acts and relevant WHS legislation.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

SafeWork Australia (2011) Managing the Work Environment and Facilities: Code of Practice

 

National Occupational Health and Safety Commission’s Guidance Note on Elimination of Environmental Tobacco Smoke in the WorkPlace (NWHSC: 3019 (2003)

 

 

 

 

 

                                                                                                                            

 

                                                         Stress Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group is committed to protecting the health, safety and welfare of our workers. We recognise that workplace stress is a health and safety issue and acknowledge the importance of identifying and reducing workplace stressors.

 

Objective

 

To identify and reduce risks in relation to stress and to manage the negative impact of stress.

 

Policy

 

KFD Group will:

 

Identify sources of workplace stressors

Determine risks by describing the circumstances and exposure to risk and the potential effects

Control risks by implementing risk controls to eliminate or reduce risks in relation to stress

Consult with industry stakeholders, State Authorities, Health and Safety Representatives and workers in relation to stress risk controls

Promote recognised stress management techniques

Provide awareness raising and training for appropriate management of workers

Establish reporting, issue and conflict resolution guidelines

Recognise and support workers who may be experiencing work related stress

Ensure injured workers receive treatment and assistance they require to return to work

Reviewing systems work and risk control measures regularly, and in the event of an injury report in relation to stress.

 

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

WorkSafe Victoria, Guidance Notes - Preventing stress Series

 

 

 

 

 

 

 

                                                                                                                             

 

                                                          Sun Safety Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Australia has the highest incidence of skin cancer in the world - more than 380,000 people are treated for the disease every year. KFD Group has a legal obligation to ensure the health and safety of all their workers, and that includes any worker who may be placed at risk when working outdoors.

 

Objective

 

Minimise the harmful impact of UV radiation when performing work outdoors.

 

Policy

 

To reduce the risk of injury from exposure to UV radiation, KFD Group will develop a sun safety program to:

 

Organise work to avoid the UV peak of the day wherever possible

Provide natural or artificial shade wherever possible

Provide appropriate protective clothing (covering as much skin as possible, UPF rating of 30+, protective glasses, broad-brimmed hats or caps with neck-flaps)

Ensure all protective equipment meets sun protection factors/Australian Standards

Provide sunscreen

Develop training and awareness programs to include:

Health effects of exposure to UV radiation and why outdoor workers are a high risk group

Factors affecting levels of UV radiation

Correct use of sun protection measures, and

Early detection of skin cancer

 

 

References:

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

AS/NZS 1337 - 1992: Eye protectors for industrial applications

 

AS/NZS 1067 – 2003: Sunglasses and Fashion

 

 

 

 

 

 

 

                                                                                                                            

 

Training, Competency and Awareness Policy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Training is vital to assist workers to perform their work safely. KFD Group will arrange training, which covers health and safety issues related to tasks being performed, as well as training in the overall approach to health and safety taken by our organisation.

 

Objective

 

To provide training to all workers and contractors to ensure they have the skills and competencies to work in a manner that is safe and without risks to health.

 

Policy

 

 

 

KFD Group will:

 

Conduct training needs analysis across the organisation

Develop formal training needs and competencies for position requirements at all levels, including management

Provide formal induction programs for new and transferred workers and contractors

Use Registered Training Organisations (RTO) and appropriately accredited and approved courses/trainers

Ensure training is competency based

Record all training

Review effectiveness of training

Provide training for languages other than English and other relevant learning barriers

Training will include:

 

All health and safety policies and procedures for the organisation

Licenses and competencies to perform tasks

Specific hazards and risk controls

Consultation and communication arrangements

Incident reporting and corrective actions

Emergency Response

 

 

All managers and supervisors will be provided with additional training to ensure that they are aware of their responsibilities under the WHS Management System. This training includes legislative responsibilities for managers and supervisors, health and safety representatives training plus training in the principles of risk management.

 

 

 

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

Workplace Bullying Policy

 

 

 

 

 

 

 

 

 

 

 

 

KFD Group recognises the risk to worker health and safety from exposure to bullying and has adopted a ZERO tolerance policy.

 

Policy

 

Bullying is defined as “repeated, unreasonable behaviour, directed toward workers, who may create a risk to health and safety in the workplace”

 

Bullying can include:

 

Verbal abuse

Demeaning language

Threats

Outbursts of anger or aggression

Humiliation

Physical or verbal intimidation

Excluding or isolating workers

Deliberately:

Assigning meaningless tasks

Unrealistic volume of tasks

Withholding information that prevents persons from working effectively

Changing rosters to inconvenience person

KFD Group will engage a 3-part approach to bullying.

 

Prevention:

Investigation:

Control

Training workers about what constitutes bullying behaviour

Creating awareness of the health and safety risks associated with bullying

Encouraging reporting

All reports will be investigated by suitably trained persons

All cases will be investigated in a fair, unbiased manner following set guidelines

Control strategies will be put in place that include (where relevant):

Re-assigning tasks/shifts/work locations

Mediation (internal or external)

Counselling

Disciplinary action that could result in termination of employment

Responsibilities

 

Principal Contractors/Management:

 

Be familiar with bullying policy and investigation procedure

Remain impartial and treat all cases fairly

Manage each case in a confidential and timely manner

Respond to all reported cases

Ensure prompt referral to support/mediation

Oversee controls and follow-up as required

Workers:

 

Report bullying to supervisor and/or complete bullying report form

 

 

References:

 

WHS Act and Regulations 2011

 

SafeWork Australia (2011) How to Manage Work Health and Safety Risks: Code of Practice

 

 

 

                                                                                                                            

 

Glossary

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Act - A law (legislation) passed and enacted by a state or territory parliament, also commonly known as an Act of Parliament. Acts are the principal pieces of law covering, in this case, health and safety in the workplace.

 

 

 

Approved Code of Practice (COP) is a practical guide to achieving the standards of WHS required under WHS legislation. A COP applies to anyone who has a duty of care in the circumstances described in the code. Mostly, following an approved COP would achieve compliance with the health and safety duties in the WHS Act, in relation to the subject matter of the code. Approved COP’s are admissible in court proceedings under the WHS legislation. Compliance with the WHS legislation may be achieved by following another method, such as a technical or an industry standard, if it provides an equivalent or higher standard of WHS than the code.

 

 

 

AS/NZS 4801 - The joint Australian and New Zealand standard for Occupational health and safety management systems – Specification with guidance for use, published by Standards Australia International Ltd and Standards New Zealand.

 

 

 

Contractor - A contractor is any person (other than an KFD Group worker) or a company performing work for, or on behalf of KFD Group

 

 

 

Controlled document or record - Any document for which distribution and status are to be kept current by the issuer to ensure that authorised holders or users have available the most up to date version.

 

 

 

Corrective Action - A corrective action is an action, which is taken to eliminate the cause of an identified compliance breach or a hazard.

 

 

 

Hazard - A hazard is a source or a situation with a potential for harm in terms of human injury or illness, damage to property, damage to the environment, or a combination of these.

 

 

 

Hierarchy of Control - A hierarchical structure of actions that can be used to control risk, listed in order of effectiveness.

 

 

 

Incident - An incident is any unplanned event resulting in, or having a potential to result in injury, ill health, damage or loss.

 

 

 

Lost Time Injury (LTI) - An injury or illness that occurs in the workplace as a result of an activity, or exposure to a hazard and results in at least one full day absence from work.

 

 

 

LTI Average Days Lost Rate - The average days lost per LTI.

 

 

 

LTI Incident Rate - The rate of LTI injuries or illnesses expressed as per 100 workers

 

 

 

 

 

 

 

                                                                                                                             

 

                                           Glossary - Continued

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Manifest - A manifest is different from a hazardous chemical register.  A manifest is a written summary of specific types of hazardous chemicals with physicochemical hazards and acute toxicity that are used, handled or stored at a workplace.  A manifest is only required where the quantities of those hazardous chemicals exceed prescribed threshold amounts. Its primary purpose is to provide the emergency services organisations with detailed information they require and also contains site plans and emergency contact details.

 

The manifest must comply with the requirements of Schedule 12 of the WHS Regulations. A manifest quantity is the quantity referred to in Schedule 11 of the WHS Regulations, table 11.1, and column 5 for that hazardous chemical.

 

 

 

Safety Data Sheet (SDS) - A document containing important technical data and information regarding the chemical properties, hazards, risks, uses, storage, disposal, first aid and emergency requirements associated with a specific chemical substance or material. The manufacturer, supplier or importer of the chemical must provide a SDS to the workers who work with that chemical. SDS must be current – within 5 years of the issue date and meet specific legislated format requirements

 

 

 

OHSAS 18001 - International audit tool system intended to audit WHS management systems and provide international WHS benchmarks.

 

 

 

PCBU stands for “Person who conducts a business or undertaking’”. The definition of a PCBU is similar to an employer, however it is termed PCBU to ensure other relevant relationships (such as someone who commissions work, or a landlord) are recognised under the WHS legislation.

 

 

 

WHS Documents - Include, but not limited to policies, procedures, guidelines, programs, agreements, forms, checklists, templates, risk assessments and safe work procedures.

 

 

 

WHS Records - Include, but not limited to audit reports, workplace inspections, risk assessments, safe work procedures, training plans and registers, WHS meeting minutes, emergency evacuation reports, health monitoring reports, document control registers, inspection testing and monitoring reports and corrective action registers.

 

 

 

Placard - A sign or notice that is displayed in a prominent place, next to a container or storage area for hazardous chemicals at a workplace. It contains information about the hazardous chemical/s in containers or in a storage area. Placards are placed on trucks / vehicles transporting Dangerous Goods and/or Hazardous Chemicals.

 

 

 

Regulations - Regulations are law that is created under the authority of an Act. Regulations are subordinate to an Act and are the secondary level of law covering, in this case, health and safety in the workplace.

 

 

 

Risk - Risk is a combination of the likelihood and consequences of any injury or harm occurring.

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                            

 

                                                  Worker Policy Agreement

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I _______________________ (Worker’s name) have read the policies in the KFD Group Policy Manual. After reading the Policy Manual I have had the opportunity to raise any questions or issues that required clarification with my PCBU. I confirm that I understand the policies in the Manual and that I am aware that breaches of these policies will be subject to disciplinary action, including possible termination of employment.

 

 

 

 

 

Worker’s Signature ____________________________ Date __________

 

 

 

Witness’ Name ________________________________ Date __________

 

 

 

Witness’ Signature ______________________________